At Be Safe Girl, customer service is our top priority. Below are answers to frequently asked questions. If you have further questions, please send us an email at firstname.lastname@example.org.
What are the delivery charges for orders from the Online Shop?
We use USPS to ship all our packages. This ensures you are getting the most cost effective shipping rates available. Prices range from $5 to $10, depending on the number and volume of products ordered.
Which payment methods are accepted in the Online Shop?
We accept all major forms of credit card and Paypal. This includes VISA, Mastercard, Discover and American Express.
How long will delivery take?
You will receive most orders by 5-7 business days, unless you specify expedited shipping. This time frame could be shorter if you are located near our shipping hub.
Federal holidays can slow down shipping times, so please be aware of this, especially during holiday season.
How secure is shopping in the Online Shop? Is my data protected?
Our online is secured using the latest SSL Certificates with Strong Encryption & Authentication. Our servers are also PCI complaint, so they are nearly impossible to hack. We take every measure possible to ensure your data is secure.
Do I receive an confirmation for my order?
Yes, our system will automatically email an order confirmation to the email you provide. You can use the information in this email to check the status and tracking of your order.
If you create an online account, you can also view previous order history with a couple, simple clicks.
What is your return policy?
We will accept returns within 15 days of receipt. The merchandise has to be unopened, and the box has to be undamaged. You will need to pay the return freight, and email email@example.com to obtain a return authorization code.
If damaged or defective parts and products are covered by manufacturer’s warranty, return them immediately to the manufacturer.